Million Dollar Phone Sales

Million Dollar Phone Sales

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Course Description

Does your sales staff putting off making telephone prospecting calls? Do they feel that the Admin Assistant is more effective than they are when trying to screen calls? Does the sales staff leave messages but no one returns the calls? If the prospect claims that she or he has no need or is satisfied, does the call end quickly?

If you answer “Yes” to any of these questions, this Telephone Sales Skills workshop will improve recall effectiveness 75%. In addition, this skill-building workshop addresses 14 other dilemmas that salespeople face in telephone prospecting.

This training kit will be the best investment you’ll ever make to increase phone appointments.

This kit provides everything you need to deliver your very own Telephone Sales Skills Course or to teach yourself.

Course Overview

The Telephone Sales Skills workshop breaks down the telephone prospecting call into bite-size skills that can be easily mastered in a three-hour work session. Participants practice developing skills by responding aloud to simulated situations. They will use their own voice, personality and product or service. They will also have the opportunity to practice, drill and rehearse these skills until they are easy and natural to use. A workbook and a Skills Review card are included to reinforce these important skills. Participants learn 12 tips to improve telephone effectiveness before they even pick up the phone.

Course objectives

* Set measurable objectives for each call
* Leave messages and avoid telephone tag
* Get help from the Admin Assistants
* Handle the first five seconds of the call when you are connected to your prospect
* Qualify your prospect
* Obtain the appointment
* Resolve telephone objections and stalls
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